For any reason, if you are not happy with the audiobook that you purchased, you can simply return it and get a refund. Youre unable to initiate a return using the audible apps. Audible titles on amazon can t be purchased with an amazon. Audible allows you to return any bought book, if you dont like it. Returned purchases that were made with a credit will receive the credits back immediately to use for your next audible purchase, and those purchased with. Audible, an amazon company is home to bestselling audiobooks across all genres including mysteries, thrillers, motivation, memoirs, and more. From the digital orders tab, select the return for refund button next to the title you want to return. If you have purchased an audiobook at a high price before, you can return the book and then buy it again at the promotion price. I didnt want to have to chat or email anyone at audible. Then go to audible chapter 36 and listen through audible chapter 41. The company makes it easy to download files directly to your. If you did not make a purchase with audible, enroll in a freetrial offer, or purchase a kindle ebook audio addon and would like to speak to customer service, choose a contact method below.
The audible audiobook service has been integrated in the kindle apps for ios and android by piggybacking on the whispersync for voice feature. Audible customers can return only a set number of books, so make sure you use this process sparingly. Since audible is an amazon company im wary of taking them up on this offer very often. They say that its dependent upon a number of factors, making it different case by case. Audible audiobooks purchased from amazon or audible can be found in the your content section of the manage your content and devices page. Ive got 4 books i returned that are still in my library.
Audible is a subscriptionbased, digitalbooks entertainment service that sells audiobooks, original podcasts, and more. But what happens if you download a book by accident or waste a credit on one that sounds like its being narrated by gilbert gottfried huffing helium. Go to your audible purchase history page find the audiobook you would like to exchange and click return underneath the cover art select a reason for your return in the dropdown menu. I downloaded a book once, listened to an hour, hated it. Locate the order that contains the audiobook you wish to return.
This subreddit is for fans of audible, the online audiobook service. Well, the good news is that if youre not happy for any reason, you can return your audible purchases. With it, you get one credit for a free book each month. A benefit of audible membership allows you to exchange your audiobook if you are unsatisfied for any reason. If you bought the book with a credit, you will instantly be able to use that credit again. Audible audiobooks can be purchased on amazon with your default 1click payment method or existing audible credits or coupons, or from audible. An audible membership is separate from a prime membership. If you returned multiple audiobooks that were purchased with a credit card, each is treated as a separate transaction and.
Audible states that members can return books anytime for any reason. Full guide on how to download audible books to computer. Finally, after you return a book you will no longer be able to download it through any audible applications, however, in any instances where that audiobook is downloaded it will not be deleted. Punishing members by removing the return links seems counter to a good online process. You can return a book even if youve listened to it. Amazons return policies page is very clear books you purchase from the kindle store are eligible for return and refund if we receive your. Fyi they refunded my existing three credits, no argument see transcript below. If amazon thinks youre abusing the returns policy, youll be unable to return books, customer care.
Getting a refund for a book you accidentally purchased. I find it curious how everyone says you can keep it downloaded, in my experience it goes away as soon as the app connects with the internet. Ive never bothered to take advantage of the guarantee, so the end result will be speculation, but. A stepbystep guide for how to return a book on audible. Audible is one of the best options for anyone who listens to one audiobook or more per month and want to have a huge library to choose from. However if you buy the ebook first, look to see if it has whispersync. Discover the worlds largest selection of audiobooks and audio entertainment.
The best audible tips and tricks you might not know about. When using the audible app on a smartphone or tablet, once the book is completely downloaded into the device section of the app, you do not need wifi or data to listen to the book. Im not complaining but i did get my credit back also so whats going on. Okay, heres how to get your money andor credits back if youre really wishing youd picked a. You can also only return books within 12 months of purchase. Deleting an audiobook will remove it from your library permanently. You can give this gift to anyone, even if theyre already an audible member. For each book, youll see the date you purchased it and can click. Track status just as music cds have tracks, audible content will have tracks to help you find your place or go back to a section you may want to revisit when listening to your audiobooks. Open this tool, you just need to add the aa or aax format audible books youve downloaded to your computer to remove drm, then choose mp3 as output format. Their policy is designed that way so that a user feel comfortable trying a random audiobook or different narrator without the fear of having to stick to the purchased book even if it turned out to be unsatisfactory. In the popup window, choose the reason for return, then select return for refund. Hello hawkdron496, wed be happy to answer your question.
As long as you purchased it in the last 12 months, and claim you were unsatisfied with the book, you can return it to receive credit on your. How to cancel audible or how to threaten it to get free. You are allowed to return maximum 10 audiobooks by return function. So when can you get a refund for an accidental purchase. This app is available only on the app store for iphone, ipad, and apple watch. After that, a credit will be return back to your account. This allows you to also buy the audiobook at a greatly reduced cost.
Audible is a subscriptionbased, digitalbooks entertainment service that sells books, original audio shows, and more. Ive returned one other book, and the same thing happened. Audible customers can return only a set number of books, so make sure you use this process. I downloaded a bunch of free stuff when i first got audible and now its just taking up. How to return audible audiobooks on computers and mobile phones. Because of this guarantee, im not researching too much before buying any book, knowing that i can return it if i dont like it. If i buy a book on audible, can i read the text version on.
Its not so that you can use a single credit to listen to ten books. The inner part of the circle will slowly start to become entirely shaded white as the audiobook is downloaded to your device. How to return a book on audible to get some money back. Tolkien in the correct order, the listener must start at audible chapter 22 and listen through audible chapter 35. In order to read the single part download of the return of the king by j. Finally, after you return a book you will no longer be able to download it through any audible applications, however, in any instances where that audiobook is. If you accidentally purchased digital content from amazon on your kindle fire, you may be eligible to return the item. When weve finished one audible book and then dont want to listen to it again, we can choose removing it from our devices. Because im asking for audible credits, i dont feel i need to justify the returns, particularly because its a little more difficult to pass on or donate a downloaded book than a print book. If you cant find any interests in the books you downloaded or you want to change another ones, go in to library and choose return to get 1 credit back. Alternatively, if you are finding that audible is not for you, you can also cancel your audible subscription. How many books can typically be returned each year using. If i cancel my audible, do i still keep my books and. Using audible is a breeze, whether you listen to books on your desktop, an mp3 player, or via the audible app.
You can return eligible kindle books and comics from manage your content and devices. How to download audible books on iphone or ipad youtube. You can return an audiobook from the audible website by going to your audible purchase history page and clicking return underneath the. And nonmembers can return 2 book titles once every 6 months. It actually is possible to return a book on audible, though audible uses its discretion to make the decision about whether you can return it or not. Help for kindle fire 2nd generation, kindle fire hd 7 2nd generation, and kindle fire hd 8. Members receive credits each month or year that can be used to purchase any audiobook on the site regardless of price.
Normally you would be able to access your purchase history through your audiobook library, then click the link at the top that reads you can return it and there will be buttons below each. Decided which book you need to return and scroll down to. Audible is a subscription service, however some content may be heavily discounted or free for members. Unlike audible downloads, returns must be done using the audible website. Youll still be able to access and listen to the audiobooks that youve purchased, even though youre no longer an active member. Audible originals are exclusive audio titles created by celebrated storytellers from worlds as diverse as theater, journalism, literature, and more, all produced in the audible studios. I went to remove the download but as soon as it synced up the app actually removed the download from my phone. I recall a discussion on ramazon i think where an amazon customer had their account frozen because of too many complaints. Or you can select a free audible book for your first try. Choose any reasons as offered and press return this title. The amount you paid while buying the book will be returned to your payment method without any trouble. With a tap you can now seamlessly go from reading to listening without losing your place in the book. How to get a refund for an accidental kindle book purchase. Audible offers a very easy, quick and convenient exchange or return service.
Then, go to audible chapter 2 and listen through audible chapter 20. Have you bought an audible book you dont like and want to return it. If you purchased the book some other way, it will take up to. Audible titles on amazon cant be purchased with an gift card or gifted to another customer. A stepbystep guide for how to return a book on audible book riot. Audibles returns policy is designed so that you feel comfortable trying a random audiobook or different narrator. Members can now select 2 of 6 featured audible originals every month, in addition to 1 audiobook, regardless of price, plus unlimited access to premier audio fitness programs.